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Help! I Called in the Professionals and They Damaged My Sofa — Good Questions

by LiveModern Webmaster last modified Aug 30, 2016 01:05 AM
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by Nora Taylor last modified Aug 29, 2016

(Image credit: Apartment Therapy) Q: One month ago we hired professional upholstery cleaners to clean our living room furniture, as we did not want to risk damaging our sofa and chair ourselves. We selected a national brand with a good reputation locally. The cleaner damaged the material on the first pass, turning the original color of creamy white into a dirty blotched yellow. The general manager quickly responded, sending his "top technician" to fix the problem. The first attempt to fix the damage did not work — it lightened the yellow, but left dark blotches throughout the material — nor did the second or third attempts. READ MORE »





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