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What makes us different?

by LiveModern Webmaster last modified Jan 04, 2012 02:44 AM
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by becky last modified Apr 10, 2011

The “quality” exam. Or something. Every couple of months we get a call from someone scrutinizing our business. Not that scrutinizing itself is a bad exercise. One should know where their money is going. Here’s how it usually goes: Them:  Why should I use your company over Lowe’s / Home Depot / Big Box? Us: [...]




 

 

The “quality” exam. Or something.

Every couple of months we get a call from someone scrutinizing our business. Not that scrutinizing itself is a bad exercise. One should know where their money is going.

how is your integrity?

Here’s how it usually goes:

  • Them:  Why should I use your company over Lowe’s / Home Depot / Big Box?
  • Us: simply put, we are yours.
  • Them: what makes you different?
  • Us: Do they come to your home?
  • Them: No.
  • Us: Do they do a separate, highly accurate CAD drawing in addition to the stock software that just calculates components?
  • Them: No.
  • Us: Do you talk to the same person throughout the lifetime of the project?
  • Them: Not usually.
  • Us: How well does the person there know the systems they are specifying?
  • Them: I don’ t know.
  • Us: Do they have design experience, not just retail?
  • Them: I don’t know.

And there you go.

Free & cheap ≠ quality

If you want free, go get it.  If you want quality & thought, come to us. See also, Nick’s post at Cupboards Online.

We’re not the big box.  We actually give a damn! Our time is valuable. To everyone involved. Is yours?


 

 

 
 
 

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