our fridge fell down the Whirlpool to hell...
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We put the Whirlpool fridge to death this past Sunday. It was a sad affair, really. Despite being gorgeous, versatile, and convenient, it suffered from an inconvenient truth: beneath it’s icy cold sheen, it was a dark steaming piece of bovine excrement with less than icy temperatures. While it sucks to have purchased a lemon, it really sucks to have purchased a lemon from a manufacturer that doesn’t care that it sold you a lemon. That's your problem.
On one hand, we should have known better: we bought a fancy new model with new technology. This, as it turns out, was a recipe for disaster. What's worse is that Whirlpool knew it and simply waited out its one-year warranty. If your fridge went out before the one-year warranty, you got a new version with the fatal flaw fixed. If your fridge went out after the one-year warranty, you got patchwork repairs until the the cost of repairs versus cost of replacement became prohibitive (not to mention that the repair was due to earlier botched repairs). Can you say “lack of integrity”? Whirlpool apparently doesn't care about its customers; after all, there are many more fools out there that will buy based on a familiar name. One would think a customer of one of their $3,500 refrigerators would deserve better. But that is not the case.
Shockingly, most high-end fridges suck (just look at Amazon or Sears reviews). Consumer Reports reviews individual models for this and that feature but not for longevity. Basically, the more expensive the fridge, the lower the reliability. That’s not to say that you can’t have a long-lived high-end icebox, it's just that it’s a game of Russian roulette: will the one you picked out be OK? Bottom freezer versions have lower reliability than side-by-sides and traditional top freezers do better than side-by-sides. In-door icemakers greatly decrease reliability (I suspect, based on online discussions, our bottom freezer plus in-door in-refrigerator [as opposed to in-freezer] system with multiple compressors was the Achilles heel of our fridge). Our simple top-freezer no-nothing-in-the-gawd-damn-door icebox at our old house was still going strong at 15 years when we sold our old house.
One cool thing about all this is that we could watch it happen via the power draw on the fridge circuit installed by the Pecan Street Project: